Changing a booking
How do I change my booking?
Will I receive a new QR code when I change my booking?
Do any additional fees apply to booking changes?
What happens if I arrive earlier than planned?
What happens if I park for longer than planned?
How much time do I have to change my booking?
Can I extend my booking?
Can I shorten my booking?
How do I pay an additional amount if I have already parked?
Will my parking damage insurance be automatically adjusted if I change my booking?
What do I need to consider when changing the parking damage insurance?
If my flight is delayed, do I have to pay additional costs if I have to park for longer?
Booking
Can I make a booking on behalf of someone else?
Can I book a specific parking space?
Will I receive confirmation of my booking?
Is there a minimum parking period for online bookings?
What is the situation regarding parking spaces for persons with reduced mobility?
Do I need a login to use the booking platform?
How to pay
Can I only pay by credit card online?
Which credit cards are accepted?
Do I have to book online to use a parking space at Zurich Airport?
Entering and exiting with a QR code
What do I need the QR code in the booking confirmation for?
Do I need the QR code again to exit?
I took a ticket by mistake instead of entering with the QR code. What should I do?
Why do I have to enter using the QR code?
The barrier will not open. What should I do?
Cancellation and reimbursement
Can I cancel my booking?
How much will I be refunded if I cancel a booking?
How do I cancel a booking?
Do I have to cancel my booking if I cannot take the trip?
Will I be reimbursed if I exit earlier than planned?
How long will it take for me to receive the refund?
Discount code
Where can I redeem the discount code?
How long is my discount code valid for?
Can the discount code be combined with other offers?
How can I see that the discount code is being used?
Can I use the discount code at a later date or on-site?
How can I take advantage of the TCS discount?
Car park
How do I find the car park I have booked?
What if the car park is shown as “Besetzt” (Full)?
How do I find an available parking space?
Can I enter and exit the parking space more than once?
Can I enter at a later time?
Electromobility
How can I charge my electric car at Zurich Airport?
Where is the Park & Charge electric vehicle charging zone?
How do I book a parking space in the Park & Charge electric vehicle charging zone?
What does the Park & Charge electric vehicle charging zone cost?
How do I pay in the Park & Charge electric vehicle charging zone?
How does GOFAST differ from charging using Park & Charge?
Outside parking spaces
What outside parking spaces are there?
Can I just take a ticket on site at the outside parking spaces as well?
Which parking spaces are suitable for tall vehicles?
How do I reach the airport from outside car park P60?
What is the bus/tram stop at P60 called?
How do I reach the airport from outside car park P65?
Newsletter
How can I subscribe to the Parking newsletter?
How can I unsubscribe from the Parking newsletter?
How can I change my address for the Parking newsletter?
Contact
Where can I get help?
Where can I get help if I have a problem when entering or exiting?